Candidates FAQs


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Carer FAQs

Do I need to live within or fairly close to the areas your clients are?

Yes as you will need to make a round of visits within that area. If you live too far away this will prove difficult for you or you could drive.

What type of care will I provide when I make home visits?

You will help people with personal, domestic and social care. Each person has different needs depending on their health and mobility. You will administer a tailor-made care plan which will include a mix of:
Personal Care:
• Washing & dressing • Bathing • Helping to maintain mobility
• Helping with eating & drinking • Prompting the taking of medication
• Helping people to use the toilet • Catheters & stomach bags
• Emptying commodes • Dealing with continence aids • & other items
Domestic Care:
• Tidying & cleaning • Preparing meals
• Helping to pay bills • Collecting shopping
• Changing bed linen • Laundry & ironing • & other items
Social Care:
• Accompanying people for trips out & visits to friends • Special occasions
• Maintaining links with their family • Helping to complete forms
• Collecting pensions & prescriptions • Companionship & friendly chats

Must I have experience and qualifications?

No, Ebenezer Ltd will provide you with full training through a special course held at one of our branches. We will teach you how to carry out your work in a professional and safe manner to National Vocational Qualification (NVQ) level 2. You will also be given ’hands on’ experience by pairing-up with an established team member for 2 weeks. However if you have already qualifications and experience is advantageous.

Ebenezer (Stone of Help) Ltd is happy to support your career with further training to NVQ level 3 should you wish.

What hours will I be expected to work?

The job has flexible hours, which is great if you are fitting it in with family life. You will be given a weekly roster which details the number and length of visits you will make each week. As we provide care 7 days a week, we do ask that our carers are available to work some shifts every other weekend.

Do I need transport and a clean driving licence?

Yes, in order to make visits, you will need reliable access to a car and a clean driving licence.

Are their background checks I need to go through?

Yes, Ebenezer Ltd cares for vulnerable people so we are legally obliged to carry out pre-employment checks.

What type of person is Ebenezer looking for?

We look for trustworthy, reliable, caring, polite and friendly individuals who are willing to go the extra mile for the individuals they care for. If you have had some experience at caring, professionally or perhaps for a relative, that is an advantage but not essential.




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